ClipLinkly

Contact ClipLinkly

If you have any questions, issues with your links, billing problems, or ideas for new features, you can contact the ClipLinkly team using the details below.

We try to respond as quickly as possible, especially when it comes to payment issues and broken links.

Support and general questions

For all general questions and technical support:

  • Email: support@cliplinkly.com

Write to us if you:

  • cannot access your account;
  • see unexpected errors when creating or managing short links;
  • notice incorrect redirects or analytics;
  • have questions about features or limits.

Please include, where possible:

  • the short link (for example: https://clk.ly/abc123),
  • what you expected to happen,
  • what actually happened (including any error messages),
  • your browser or app version if relevant.

Billing and failed payments

For billing-related questions and payment issues:

  • Email: billing@cliplinkly.com

Contact billing support if:

  • your payment did not go through;
  • your subscription was not renewed, but you still need access;
  • you see a charge you do not recognize;
  • you need an invoice or receipt for accounting.

Please include, if available:

  • the email address of your ClipLinkly account;
  • the last four digits of the card (if used);
  • the approximate date and amount of the payment attempt;
  • any error messages you saw from the payment provider.

This helps us find and resolve the issue faster.

Feature suggestions and feedback

We are actively developing ClipLinkly and always open to feedback.

You can send:

  • ideas for new features (for example, new routing conditions, integrations, or reports);
  • suggestions to improve the dashboard or UX;
  • comments about performance or reliability.

Use the same support email:

  • Email: support@cliplinkly.com
    Subject line suggestion: “Feature suggestion” or “Feedback”.

If the suggestion is related to a specific use case (for example, social media campaigns, QR codes, affiliate links), describe your scenario briefly so we can understand the context.

Problems with expired or removed links

If a link leads to our “Link expired” page and you believe it should still be active, write to:

  • Email: support@cliplinkly.com

Include:

  • the short URL that is no longer working;
  • whether you recently changed your plan or deleted the link;
  • whether this link was part of a campaign or integration.

We will check:

  • whether the link expired due to a date or limit;
  • whether it was removed because of plan changes;
  • whether it was disabled due to a safety or policy issue.

Partnership and business inquiries

For partnership proposals, integrations, and other business topics:

  • Email: hello@cliplinkly.com

You can contact us about:

  • product integrations and APIs;
  • content or co-marketing opportunities;
  • custom plans or high-volume usage.

Before you write

You may find quick answers in our web site

If your question is urgent, especially about payments or production links, mention “urgent” in the subject line so we can prioritize it.

We appreciate every message and use your feedback to improve ClipLinkly.